PRIVACY POLICY

Welcome to Bonny cv. We are a global professional services company dedicated to helping you advance your career by writing and customizing resumes, providing interview preparation, and offering educational ebooks on career development. Because your career journey is deeply personal, we believe your privacy should be treated with the utmost respect.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.bonnycv.com.au or use our subscription services. We have written this policy to be as clear and straightforward as possible, avoiding heavy legal jargon where we can. Our goal is to ensure you fully understand what happens to your data when you trust us with your career development needs. If you have any questions after reading this document, please reach out to us.

WHAT WE COLLECT & WHY

To provide you with personalized career services, we need to understand a bit about who you are. We organize the information we collect into a few distinct categories based on how we receive it.

Information You Give Us Directly

When you register for an account, purchase an ebook, or sign up for our resume and interview services, we ask for specific details. This includes your first name, last name, email address, and account preferences. We also keep records of our communications with you to ensure we are providing consistent and helpful support.

Legal Basis: We process this data based on your consent and to fulfill our contract to provide you with our services.

Payment Information

When you make a purchase or subscribe to our services, you will need to provide payment information. We use Stripe to process all financial transactions. If you choose to save your payment method for future subscriptions or purchases, Stripe securely stores your card details (we have enabled Stripe's stored cards feature for your convenience). We do not store your full credit card numbers on our own servers.

Legal Basis: We process this to fulfill our contract with you and comply with legal financial obligations.

Information Collected Automatically

As you navigate our website, we automatically collect certain technical information to keep our platform running smoothly. This includes your general location data, device information (like whether you are using a phone or a computer), usage analytics, technical logs, and cookies.

Legal Basis: We collect this information based on our legitimate interest in maintaining a secure, functional, and user-friendly website.

HOW WE USE YOUR INFORMATION

We only use your personal information when we have a clear, specific purpose for doing so. Here is exactly how we put your data to work:

• Core Service Delivery: We use your name, email, and career details to write your customized resume, prepare you for interviews, and deliver the ebooks you purchase. This is necessary to fulfill our contract with you.
• Service Improvement and Personalization: By analyzing usage data and account preferences, we can figure out which ebooks are most helpful or how to make our website easier to navigate. This serves our legitimate interest in growing and improving Bonny cv.
• Communication: We use your email to send you important account updates, deliver your purchased files, and respond to your support requests. This relies on a mix of our contract with you and your consent.
• Security and Fraud Prevention: We monitor technical logs and device information to detect unusual activity, prevent fraud, and keep your account secure. This is a legitimate business interest.
• Legal Compliance: We maintain financial transaction records to comply with tax laws and other legal obligations.
• Marketing: With your explicit consent, we may send you promotional emails about new career resources or subscription discounts. You can opt out of these at any time.

WHEN WE SHARE YOUR INFORMATION

We are in the business of career development, not data brokering. We never sell your personal data. However, we do need to share your information in a few limited circumstances to run our business effectively:

• Essential Service Providers: We share necessary data with trusted vendors who help us operate. Most notably, we share payment data with Stripe to process your transactions securely.
• Legal Requirements: If we are required to do so by law, court order, or government request, we will disclose your information to the relevant authorities.
• Business Transitions: If Bonny cv is ever involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that business transition. We will notify you if this happens.
• With Your Consent: If we ever need to share your data for a reason not listed here, we will ask for your explicit permission first.

YOUR PRIVACY RIGHTS

Because we serve customers globally, we comply with major privacy frameworks including the GDPR, UK GDPR, PIPEDA, and US State Privacy Laws (such as the CCPA/CPRA). Regardless of where you live, we believe you should have control over your data. You have the right to:

• Access Your Data: You can request a copy of the personal information we hold about you.
• Correct Inaccuracies: If your name changes or your email is wrong, you can update it in your account settings or ask us to fix it.
• Delete Your Data: You can ask us to erase your personal information. We will do so unless we have a legal obligation to keep it (like tax records).
• Port Your Data: You can request your data in a structured, commonly used, and machine-readable format to transfer it to another service.
• Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of the email.
• Use Global Privacy Control (GPC): We respect Global Privacy Control signals. If you have GPC enabled in your browser, we will automatically treat this as a request to opt out of any applicable tracking or data sharing.
• Withdraw Consent: If you previously gave us consent to process your data, you can withdraw it at any time. This will not affect the legality of any processing we did before you withdrew consent.

To exercise any of these rights, email us at info@bonnycv.co. We will respond to your request within 30 days. If you are in the EU or UK and feel we have not addressed your concerns, you also have the right to lodge a complaint with your local data protection authority.

DATA SECURITY

We take the responsibility of protecting your personal information seriously. We implement industry-standard security measures, including encryption for data in transit and strict access controls, to ensure your information is safe from unauthorized access.

However, we want to be completely honest with you: no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

You also play a vital role in your own security. We encourage you to use a strong, unique password for your Bonny cv account and to keep your login credentials confidential. In the unlikely event of a data breach that compromises your personal information, we commit to notifying you and the relevant regulatory authorities within the timeframes required by law.

DATA RETENTION

We only keep your personal information for as long as we genuinely need it. Our retention periods are based on the following logic:

• Active Account Data: We keep your profile information, resumes, and account preferences for the duration of your relationship with us, plus a reasonable buffer of 12 months after account inactivity, so you can easily return to our services.
• Financial Records: We are legally required to retain payment and transaction records for up to 7 years for tax and accounting purposes.
• Marketing Preferences: We retain your contact information for marketing until you withdraw your consent or opt out.
• Technical Logs: We keep routine technical logs and usage analytics for 12 months to help us monitor website performance and security trends.

Once data is no longer needed, we securely delete or anonymize it.

COOKIES & TRACKING

Like most modern websites, Bonny cv uses cookies small text files placed on your device to make our site work properly and to understand how you use it.

We use essential cookies to keep you logged in and remember your account preferences. We also use analytics cookies to see which pages are most popular, helping us improve our services. You have the power to manage your cookie preferences through your browser settings, where you can choose to block or delete cookies. Please note that if you disable essential cookies, some parts of our website may not function correctly.

INTERNATIONAL TRANSFER

Bonny cv operates globally, which means your personal information may be transferred to, stored, and processed in countries other than your own. The data protection laws in these countries may differ from those in your home jurisdiction.

When we transfer data originating from the European Economic Area (EEA) or the UK to other countries, we ensure it is protected by implementing robust legal safeguards. Specifically, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission and, where applicable, your explicit consent to facilitate these cross-border data transfers. This ensures your privacy rights remain protected no matter where your data travels.

CHANGES TO THIS POLICY

The digital landscape and privacy laws are constantly evolving, and our business will grow over time. As a result, we may need to update this Privacy Policy periodically.

When we make significant changes, we will notify you by sending an email to the address associated with your account or by posting a prominent notice on our website before the changes take effect. Your continued use of Bonny cv after the effective date will constitute your acceptance of the updated policy. You can always find the most current version of this policy on our website, with the "Last Updated" date clearly marked at the top.

CONTACT US

We believe privacy is an ongoing conversation. If you have any questions, concerns, or feedback about this Privacy Policy or how we handle your data, we are here to help.

You can reach us through the following methods:

• Privacy Email: info@bonnycv.co
• Website: www.bonnycv.co

We aim to respond to all privacy-related inquiries promptly and will always get back to you within the timeframes required by applicable law.